COVID- 19 

Employer Info Hub 

FAQs 

• Employer FAQs | Updated March 23, 2020 
  

Click here for answers to your key coverage, eligibility and billing questions 

• Member FAQs | Updated March 17, 2020 
  

Click here for answers to general questions about the disease, how to protect yourself and coverage 

Educational Resources 

• Coronavirus assessment tool 
  

If you think you may have been exposed to COVID- 19 or if you’re experiencing symptoms associated with COVID-19, this assessment may help. Simply answer a few questions about your current health and learn more about next steps for care.  

• Health practices infographic  
  

Click here for a print-ready infographic with prevention tips 

Dedicated service line   for employers   

Phone  1-800-592-3005  

Email   COVIDquestions@humana.com 

Member support line 

Humana has trained a specialized group of call center associates to help support our members with specific coronavirus questions and concerns. Members can call Humana’s toll-free customer support line, which can be found on the back of their member I.D. ca  rd, to be  connected to this dedicated team of professionals.