Humana COVID Employer-Hub
COVID- 19
Employer Info Hub
FAQs
Employer FAQs | Updated March 23, 2020
Click here for answers to your key coverage, eligibility and billing questions
- Member FAQs | Updated March 17, 2020
Click here for answers to general questions about the disease, how to protect yourself and coverage
Educational Resources
- Coronavirus assessment tool
If you think you may have been exposed to COVID- 19 or if you’re experiencing symptoms associated with COVID-19, this assessment may help. Simply answer a few questions about your current health and learn more about next steps for care.
- Health practices infographic
Click here for a print-ready infographic with prevention tips
Dedicated service line for employers
Phone 1-800-592-3005
Email COVIDquestions@humana.com
Member support line
Humana has trained a specialized group of call center associates to help support our members with specific coronavirus questions and concerns. Members can call Humana’s toll-free customer support line, which can be found on the back of their member I.D. ca rd, to be connected to this dedicated team of professionals.
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