Progressive Snapshot FAQ

Progressive Snapshot FAQ

Everything you want to know about Snapshot
Enrollment

-You can enroll in Snapshot at any time.

-Enrollment is required by all drivers (mobile app) or all eligible vehicles (plug-in device). The monitoring method cannot be a mix of mobile app and plug-in device.

If you enroll in Snapshot when you buy your policy, you'll save immediately with a Participation Discount. The Participation Discount does not apply when Snapshot is added to a vehicle on an existing policy.

Driving Period

-Your participation in Snapshot begins when you start sharing your driving data.

-Subject to certain eligibility requirements, you may choose to share your driving data with us using either a device that plugs into the OBD port on most vehicles, or a mobile app.

Plug-In Device: You’ll receive a Snapshot device in the mail about five to seven days after you sign up. Plug in the device and start driving with Snapshot as soon as you can. If you don’t want to plug in the device, simply return it. If you enrolled when you bought your policy, you must plug in within 45 days or you’ll lose any Participation Discount.

Mobile App: You’ll receive instructions on how to install and register the app. Register the app as soon as you can. If you enrolled when you bought your policy, you must register the app within 45 days or you’ll lose any Participation Discount.

You’ll drive with Snapshot for a full policy period, which may be either six or 12 months (check your Policy Summary for details).

Snapshot Results

You’ll get an email when we have enough information to calculate your Snapshot results. That email will also let you know that you can either unplug and return the device or uninstall the mobile app.

You’ll see the Snapshot results applied when you renew your policy at the end of your driving period. This will replace any Participation Discount or initial results from a vehicle that participated in a Snapshot test drive.

Opting Out

If you decide within the first 45 days after you sign up that you no longer want to participate in Snapshot, simply return the device or uninstall the mobile app. You’ll lose any Participation Discount immediately, but keep your standard Progressive rate. If you stop participating more than 45 days after you sign up, we’ll remove any Participation Discount immediately and apply a charge when your policy renews.


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