Travelers Announces Stay-at-Home Auto Premium Credit Program

Travelers Announces Stay-at-Home Auto Premium Credit Program

Travelers Logo
COVID-19 Update
To Our U.S. Agents and Brokers:
We know that many of our customers are doing their part to help stop the spread of COVID-19 by staying at home. That means many of them are driving fewer miles, resulting in a decrease in auto claims.
With that in mind, we have launched the Stay-at-Home Auto Premium Credit Program, which will automatically give U.S. personal auto insurance customers a 15% credit on their April and May premiums. It’s our way of supporting our customers, and we hope it helps ease some of the financial burden many are experiencing. Please note that these credits will have no impact on the base commission associated with the policy.
We will continue to assess the program as more information comes to light about the impact of the COVID-19 crisis on the driving environment and auto claims.
Customers who pay by monthly installments will receive the automatic credit on future bills. Customers who have already paid their billing account in full will receive a direct payment. We are working with regulators to obtain all the necessary approvals.
Answers to questions that customers may have about this program can be found here.
Separately, we continue to provide auto coverage for customers across the country whose job responsibilities now include using their personal vehicles to make food, grocery, pharmacy and medical supply deliveries. (This does not apply to those who are working for transportation network companies.)
The Stay-at-Home Auto Premium Credit Program is among several initiatives we have launched to provide relief during this challenging time. These include suspending cancellation and nonrenewal of coverage through May 15 – there will be no interest, late fees or penalties charged during this time. We are also accelerating more than $100 million of commission payments to eligible agents and brokers. And we have pledged $5 million to COVID-19 relief efforts to assist families and communities across North America, the United Kingdom and the Republic of Ireland.
We appreciate your partnership and hope you stay healthy and safe.
Be well,
Michael Klein
Executive Vice President and President, Personal Insurance
Loree Toedman
Vice President, Field Sales, Personal Insurance
Legal Section
Travelers Logo
© 2020 The Travelers Indemnity Company.
All rights reserved.
    • Related Articles

    • List of Auto Insurance Companies Offering Premium Relief

      Which car insurance companies are offering relief? 21st Century: 25% discount on premiums in April AAA: 20% refund between for policyholders with insurance in effect from March 16 to May 15  Allstate: 15% discount on premiums in April and May ...
    • $1 billion in premium relief for Progressive customers ( COVID-19 )

      Progressive returns $1 billion in premium to customers Today we announced that we’re providing credits of approximately $1 billion in premium to Progressive personal auto customers as a result of fewer claims that come with less frequent driving.  ...
    • Infinity: Auto Policyholder COVID-19 Premium Relief & Community Support

      Kemper Auto is committed to helping our policyholders during this challenging period.Today Kemper announced we are providing approximately $100 million in premium relief to our personal auto customers.   This crisis deserves everyone’s attention and ...
    • MERCURY INS - PPA Giveback Program - COVID-19

      Private Passenger Auto Giveback Program April 8, 2020 Recognizing that many customers are driving their vehicles less as a result of shelter-in-place actions, Mercury plans to giveback 15% of monthly premiums for April and May 2020. This applies to ...
    • Progressive FAQ: Premium relief for Personal Auto customers

      COVID-19 Updates & Useful Info Progressive to credit approximately $1 billion in premium (see $1 billion relief Article) We’re providing credits of approximately $1 billion in premium to Progressive personal auto customers due to fewer claims ...